Graphic Centre Frequently Asked Questions

Pick-Up, Delivery, Shipping & Cancellations

All orders are immediately sent to our production department upon submission. If you requested a proof for your order, and you have not yet approved the proof for print, you may be able to cancel your order. If you did not request a proof prior to printing, or if you have already approved your proof for print, it may not be possible to cancel your order. Please call us as quickly as possible and we will check to see if your order has already been printed. (985) 626-1642 or 1-800-783-1642

 

Cancelled orders may be subject to an art fee if our designers already started working on your proof. Graphic Centre Signs reserves the right to determine cancellations, returns and refunds on a case by case basis.

Installations vary weekly based on locations and workload. Please call the office at (985) 626-1642 or 1-800-783-1642 to inquire about installations.

We value our customers, big & small! We do not accept rush orders or accept payment to prioritize a rush order. That said, if you have a special need, we will make every attempt to help.

 

Before placing an order for which you have an urgent need, please call one of our customer service representatives at (985) 626-1642 or 1-800-783-1642 and let us see what we can do for you!

Short answer: maybe. It depends on many circumstances, including when your order is placed. If you are in a hurry to receive your order, please call one of our customer service representatives at (985) 626-1642 or 1-800-783-1642.

Our delivery fee is $5.00 per order. Requests to “piggyback” on another agent’s delivery fee to the same office will be denied.

We deliver to commercial real estate offices in the following areas:

 

Hammond/Baton Rouge/Denham Springs/Northshore/Southshore/Westbank/Mississippi

 

We do not deliver to agents’ homes or home offices. This allows us to continue to offer weekly delivery at a low price.

We typically deliver to the following areas on the following days:

 

Hammond/Baton Rouge area – Fridays

Mandeville/Covington, Slidell, New Orleans/Jefferson – Fridays

 

Deliveries are made to commercial office addresses ONLY. Delivery days are subject to change.

 

Please call us if you have any questions about delivery to your office (985) 626-1642 or 1-800-783-1642.

If you placed your order online, you received an email with a tracking number from UPS.

Shipping is calculated by UPS based on your order’s weight and dimensions, as well as your shipping preference. If you would like a quote from one of our customer service representatives, please call us at (985) 626-1642 or 1-800-783-1642.

If you placed your order online, please choose your shipping preference. We will notify you when your items ship.

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