Payment & Legal Info
We currently use Paypal to securely process all of our website orders. You do NOT have to create a Paypal account to place an online order. Your credit card information is never saved on our servers.
Payment is due when your order is placed. Proofs are sent upon request, after payment is received in full. Custom design services require a minimum, non-refundable deposit of $35.00, which will be applied to your order when placed. This includes an original proof as well as 3 design edits before design fees apply. Graphic Centre Signs, LLC retains the rights to all vector files created by our designers. Vector logo design and/or release fees will be quoted on an individual basis. If you submit artwork to us for print, you certify that you are legally authorized to do so and Graphic Centre Signs, LLC is not liable for any suit, claim or demand arising from your reproduction or use of this material.
Proofs
Please check your proof for errors, including, but not limited to: misspellings, grammar, punctuation, omissions and compliance. Once you approve your proof, we immediately send the artwork to print and no changes can be made. By approving your proof, you have verified that spelling, phone numbers, logos, and all remaining content is correct. You are satisfied with layout, design and proportions. You understand that Graphic Centre Signs, LLC is not liable for errors in the final print, nor for charges incurred in re-printing.
Color Matching
A digital proof backlit by your computer monitor/smartphone screen can never match the color/saturation of a physical, printed piece. By placing an order with Graphic Centre Signs, LLC, you agree to these and other printing limitations. Graphic Centre Signs, LLC is not responsible for color variations between digital files and the final print. We HIGHLY recommend choosing your color in person from a swatch that has been printed from our printer. A sample can be mailed to you if needed. (This isn’t necessary for screen printed signs or companies/persons with whom we already have printing standards established.) By placing an order with Graphic Centre Signs,LLC, you agree to these and other printing limitations.
Shipping & Delivery
We currently offer weekly delivery to commercial office addresses within our service area for a minimal flat-rate fee. We do not deliver to home addresses or home offices. Requests to “piggyback” on another client’s delivery fee to the same office will be denied. This allows us to continue to offer weekly delivery at a low price. Delivery days are subject to change without prior notice.
We offer UPS shipping to customers nationwide. Once you have added your desired products to your shopping cart, you can easily obtain shipping rates and see available delivery options for your location by entering your zip code in the shipping rate calculator in your shopping cart. Shipping rates are based upon your location and the total weight of your products. Orders may be shipped in multiple packages.
Privacy Policy
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.